"voicemail" button flash on softphone for new voicemail?

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sl9280
Quiet One
Posts: 39
Joined: 09/24/2010
SIP Device Name: Softphone
Firmware Version: 3.0.1
ISP Name: Shaw
Computer OS: Window XP

"voicemail" button flash on softphone for new voicemail?

Post by sl9280 »

I got a question:

1. Will the "Voicemail" button (orange button) flash when there is a new voice mail?

I notice that when there are voice mails in my voice mail box, the "voicemail" button on the softphone (release 3.0.1) is not flashing. There is no way to know voice mail message is waiting for me unless you proactively check the voice mail by *98.

However, the "Call Histroy" button will be flashed if there was missed call. Why it cannot be done or the "voicemail" button? Or it is a bug in the softphone or after the recent server upgrade?
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FONGO_steve
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Re: "voicemail" button flash on softphone for new voicemail?

Post by FONGO_steve »

Voicemail button should flash, but likely is not due to that MWI bug that some accounts have. I should have an update on this soon.
Steve
Fongo
Development Support Specialist.
sl9280
Quiet One
Posts: 39
Joined: 09/24/2010
SIP Device Name: Softphone
Firmware Version: 3.0.1
ISP Name: Shaw
Computer OS: Window XP

Re: "voicemail" button flash on softphone for new voicemail?

Post by sl9280 »

Steve,

Thank you for letting us know the possible reason and expecting that will be fixed soon. Please post back to update us. :shock: