1-800 not connecting

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callopsitte_himself
Active Poster
Posts: 128
Joined: 09/03/2010
SIP Device Name: 2Wire 2701HGV-E
Computer OS: XP SP3
Location: Ontario

1-800 not connecting

Post by callopsitte_himself »

My phone and lines are all working good. But when I try to call a 800 number (1-800-782-XXXX) either from my FPL home line, the desktop app or Fongo app on my tablet the call is immediately rejected. On the apps I get the "connecting" message and after one second I hear a click (like it disconnected) and then I get a "sorry for the inconvenience" message. From any other app or phone (at work) though it's working.I also tried other 800 numbers and they get connected.

Something on FPL end with 1-800-782?
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Madwand
Quiet One
Posts: 47
Joined: 01/14/2010
SIP Device Name: SPA-2102
ISP Name: Teksavvy Cable 100/10
Computer OS: Windows 7 Professional

Re: 1-800 not connecting

Post by Madwand »

did you try the number without the 1? Sometimes this works on VOIP.