Login works on iMac but not on iPhone

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BAL
Just Passing Thru
Posts: 18
Joined: 03/29/2016
SIP Device Name: iPhone 6
ISP Name: Public Mobile
Computer OS: OS X El Capitan
Router: ASUS Wireless

Login works on iMac but not on iPhone

Post by BAL »

I tried to login from my downloaded Fongo on my iPhone and I tried to "Connect", I entered my e-mail address and password. It says that my username or password is incorrect. After few tries and failure to login, I tried to login from my iMac and it worked. I logged in and out a couple of times and it worked from my iMac. What is going on? Why it works on one device and not on the other? Thanks.
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Fongo Support
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Posts: 1689
Joined: 01/01/2013

Re: Login works on iMac but not on iPhone

Post by Fongo Support »

BAL wrote:I tried to login from my downloaded Fongo on my iPhone and I tried to "Connect", I entered my e-mail address and password. It says that my username or password is incorrect. After few tries and failure to login, I tried to login from my iMac and it worked. I logged in and out a couple of times and it worked from my iMac. What is going on? Why it works on one device and not on the other? Thanks.
Hi,

Re->What is going on?

According to this FAQ you cannot do this and it will never work:

https://fongo.zendesk.com/entries/23171 ... nd-numbers

I am afraid you have to sign up for a new account and get a new number.

Regards,
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