can't END calls on wifi

[lane99]

Hi there. When I'm on wifi, when I try to "End" the call, it doesn't work. The app hangs. If, at that time, I disable my wifi, then the call will finally disconnect. This happens on any wifi network I try, I think. This is a new problem, it didn't happen when I first started using Fongo.

Anyone have an idea how to fix this?

[mymid]

I know I'm late to the party here, but I found that if you go into Account -> Settings -> Troubleshooting and uncheck 'Use Low Bandwidth Codec', fongo will start working as intended. Calls end properly and they don't end by themselves after 30 seconds. It actually works.

[Fongo Support]

I know I'm late to the party here, but I found that if you go into Account -> Settings -> Troubleshooting and uncheck 'Use Low Bandwidth Codec', fongo will start working as intended. Calls end properly and they don't end by themselves after 30 seconds. It actually works.

Hi,

Can you please send me a PM with your account details and I will investigate this asap.

or you can submit a ticket:

http://fongo.help/submit

Thanks,

[mh1983]

Which phone are you using? Android/iPhone/BB? Which OS?

Latest version of Fongo?

Do you have the option to "use alternate WiFi" connection in the Fongo settings? If yes, that might be worth a try.