Account error

Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members.
Fongo recommends Fongo Home Phone for a fully supported Home Phone system for only $4.95/mo
damt33
Just Passing Thru
Posts: 3
Joined: 07/12/2014
SIP Device Name: linksys pap2t
Firmware Version: 5.1.6
ISP Name: Cable
Router: linksys

Account error

Post by damt33 »

Hi Customer support,
I am a freephoneline customer. My account is:
User name: ******@gmail.com
SIP username: *********
This is a temporary phone number.
I ask to port my number: ***********

Now the porting is succesful and I can set up to use my FPL with this number: **********. Thank you FPL

However, my FPL account still has the temporary SIP username: *********** and the FOLLOW ME setting indicate an error from server.
Please help me to correct the SIP username in my FPL account in accordance with my new phone porting number: **************

Thank You,
mh1983
Lightly Seasoned
Posts: 234
Joined: 01/14/2014
SIP Device Name: Grandstream HT-701
Firmware Version: 1.0.10.3
ISP Name: Teksavvy Cable
Computer OS: Windows 10 64 bit
Router: Linksys WRT N600 on DD-WRT
Smartphone Model: BlackBerry Q10

Re: Account error

Post by mh1983 »

Right off the bat, please don't post personal details/specific login information in these public forums.