Can't forward calls to SIP address

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Sharon
Just Passing Thru
Posts: 5
Joined: 04/15/2010
ISP Name: Rogers

Can't forward calls to SIP address

Post by Sharon »

I want to use FollowMe to call my SIP phone, but it only lets me enter a 11-digt phone number. I know I used to be able to add SIP phones!

What's wrong?
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FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada

Re: Can't forward calls to SIP address

Post by FONGO_kris »

Sharon, I'm not too sure when you are referring to, we've never been able to enter SIP addresses as followme numbers through our service. There was a time where your admin page wouldn't correct you if you entered an invalid number (it just wouldn't work); however, since then we've not added or changed anything to do with followme that would affect forwarding to SIP addresses...
Kris
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Sharon
Just Passing Thru
Posts: 5
Joined: 04/15/2010
ISP Name: Rogers

Re: Can't forward calls to SIP address

Post by Sharon »

Really? I thought I could before... Is there any way to forward to a SIP phone? I want a number for work related stuff, so I don't want to buy another config file for just a few calls (I've already bought two config files, soon to be 6!).