Account Invalid

Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members.
Fongo recommends Fongo Home Phone for a fully supported Home Phone system for only $4.95/mo
yacher
Just Passing Thru
Posts: 2
Joined: 10/19/2016

Account Invalid

Post by yacher »

Hi,
I previously purchased a voip unlock from freephoneline. now I cannot access my account. It says it is invalid.
I have already sent a support ticket and email to support but I have not heard from anyone yet. Please help
Thanks
yacher
Just Passing Thru
Posts: 2
Joined: 10/19/2016

Re: Unable to login freephoneline.ca

Post by yacher »

Please help me, My account has been invalidated. I paid for unlock service and I am a long time customer since 2008. refer to ticket #207263
User avatar
Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Account Invalid

Post by Jake »

You should have got a ticket number when you sent in the support ticket. PM this ticket number to Fongo Support here and hopefully they will look into it http://forum.fongo.com/ucp.php?i=pm&mode=compose&u=7852

Let us know how you get on.