Freephoneline Website
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- Lightly Seasoned
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- Location: Burlington, Ontario
Freephoneline Website
Today when I access http://www.freephoneline.ca and select login I get popup ads coming each time I want to go further. I eventually get into my account but several pops (new tabs) are created on my browser. I normally use Chrome and I even tired it with Internet Explorer with same resulting new tab ads.
Just wondering if anyone else has experienced this issue or is it my computer only. I have scanned for Malware and viruses, nothing found, yet same new tabs occurring continues. I dont get it by going to other websites.
This is the url when the tabs end up getting created. I just hoover over the area I want to select and the url - (https://www.freephoneline.ca/pdf/safe.html) is revealed and if selected the new tab is created. Either Freephoneline has gone to this process or their website has been compromised.
Just wondering if anyone else has experienced this issue or is it my computer only. I have scanned for Malware and viruses, nothing found, yet same new tabs occurring continues. I dont get it by going to other websites.
This is the url when the tabs end up getting created. I just hoover over the area I want to select and the url - (https://www.freephoneline.ca/pdf/safe.html) is revealed and if selected the new tab is created. Either Freephoneline has gone to this process or their website has been compromised.
- Liptonbrisk
- Technical Support
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Re: Freephoneline Website
Edit: Seems to be a problem if you're not using a script and ad blocker.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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- Lightly Seasoned
- Posts: 194
- Joined: 06/09/2010
- SIP Device Name: SPA3102
- Firmware Version: 5.2.13(GW002)
- ISP Name: Cogeco Cable
- Router: DPC3848VM (Modem/Router)
- Location: Burlington, Ontario
Re: Freephoneline Website
So do you get the url when you say input you account details and then log into Freephoneline. The url I posted in my msg shows up when I select an area of the freephoneline welcome page.
I gather you can log into freephoneline site without issues then.
Thanks
I gather you can log into freephoneline site without issues then.
Thanks
- Liptonbrisk
- Technical Support
- Posts: 2812
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: Freephoneline Website
Edit: there's a problem if you're not using script and/or ad blockers.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
Re: Freephoneline Website
i found this in the source of the freephoneline.ca web site
<script type="text/javascript" src="https://www.freephoneline.ca/pdf/xywindow.js"></script>
running this script....click bait...maybe worse
nice
<script type="text/javascript" src="https://www.freephoneline.ca/pdf/xywindow.js"></script>
running this script....click bait...maybe worse
nice
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- Quiet One
- Posts: 31
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Re: Freephoneline Website
I have the same issue. Tested on my smart phone and two home computers.
So, YES...FPL site is COMPROMISED.
Hope support will do something about it.
So, YES...FPL site is COMPROMISED.
Hope support will do something about it.
Re: Freephoneline Website
not just the login page, also within the account many options are being redirected to advertising clicks
- Liptonbrisk
- Technical Support
- Posts: 2812
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: Freephoneline Website
Edit: I noticed a problem after using a smartphone.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
- Fongo Support
- Site Moderator
- Posts: 1689
- Joined: 01/01/2013
Re: Freephoneline Website
Hello,Liptonbrisk wrote:Edit: I noticed a problem after using a smartphone.
This has been resolved.
If you could please make another attempt now that this has been resolved, we are confident that you will not experience the same problem.
We appreciate your patience while we were working on this and apologize for any inconvenience.
Thanks,
- Liptonbrisk
- Technical Support
- Posts: 2812
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: Freephoneline Website
The issue appears to be resolved. Thank you very much.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
Re: Freephoneline Website
I'd suggest anyone with a FPL account change their passwords. If someone unauthorized can easily add a script on the log in page of the site, they could have easily stolen user names / emails, data files that might contain encrypted passwords etc. and more from the server or who else knows what.
- Liptonbrisk
- Technical Support
- Posts: 2812
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: Freephoneline Website
Fongo Support says online account database wasn't hacked, and nothing needs to be changed.Savario wrote:I'd suggest anyone with a FPL account change their passwords. If someone unauthorized can easily add a script on the log in page of the site, they could have easily stolen user names / emails, data files that might contain encrypted passwords etc. and more from the server or who else knows what.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.