About long distance call

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CozyHome
Just Passing Thru
Posts: 6
Joined: 12/08/2016
SIP Device Name: LinkSys
ISP Name: Bell DSL

About long distance call

Post by CozyHome »

I'm in Ottawa and have a 613 number. I had no problem calling a few normal 613 numbers. But when I tried to call 613 310-BELL, it said I didn't have sufficient credit.

Why does it happen? Where can I find detailed info on long distance call info, e.g. rate etc? Thanks.
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Liptonbrisk
Technical Support
Posts: 3332
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: About long distance call

Post by Liptonbrisk »

Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.