Payment options?

Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members.
Fongo recommends Fongo Home Phone for a fully supported Home Phone system for only $4.95/mo
markosjal
Just Passing Thru
Posts: 7
Joined: 11/25/2016

Payment options?

Post by markosjal »

I wanted to order the Unlock key but it seems you accept only credit cards registered to canadian addresses. I live internationally and need this. Is there an alternative payment option? PayPal?
User avatar
Liptonbrisk
Technical Support
Posts: 3332
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: Payment options?

Post by Liptonbrisk »

Submit a ticket: https://support.fongo.com/hc/en-us/requests/new

For Issue type select -->VoIP Unlock Key-->Billing and Payment
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
markosjal
Just Passing Thru
Posts: 7
Joined: 11/25/2016

Re: Payment options?

Post by markosjal »

I followed the link filled the form, and upon submission was taken to a page that said "before you submit, check...." then was taken back to what appeared to be the same form you linked to . Not sure whether the initial submission was taken or not
User avatar
Liptonbrisk
Technical Support
Posts: 3332
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: Payment options?

Post by Liptonbrisk »

If you didn't receive an automated email response, then you didn't submit the form properly.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.