How can I do "phone number confirmation" using a landline?
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blueribbonchoco
- Just Passing Thru
- Posts: 17
- Joined: 06/22/2015
How can I do "phone number confirmation" using a landline?
Hello, I'd like to have a FreePhoneLine account. At the moment, I have a regular landline phone number. The website says that you will send an SMS to confirm the phone number. But what if I can't receive SMS? Is there a way to still have an FPL account?
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Liptonbrisk
- Technical Support
- Posts: 3332
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: How can I do "phone number confirmation" using a landlin
http://forum.fongo.com/viewtopic.php?f=8&t=18845#p74019
Submit a ticket: https://support.fongo.com/hc/en-us/requests/new
Submit a ticket: https://support.fongo.com/hc/en-us/requests/new
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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blueribbonchoco
- Just Passing Thru
- Posts: 17
- Joined: 06/22/2015
I submitted a ticket, but...
I submitted a ticket, but this is what they said:
Is it because I chose the wrong option in the "Issue Type" dropdown list? What should I choose for issue type?Hello there,
Thank you for your email.
Please note that Fongo Mobile (iOS and Android), Fongo Home Phone and Freephoneline are separate products. The credentials, phone numbers and accounts cannot be used interchangeably across account management pages.
Please check and update your third party ATA adapter settings with the official recommended configurations here http://forum.fongo.com/viewtopic.php?f=15&t=7962 . If you do not follow the official recommended configurations, you may experience call issues.
We do not provide customer support for Freephoneline Desktop, Freephoneline VoIP Unlock Keys (SIP configuration files) and third party ATA devices. VoIP Unlock Keys should only be purchased by customers who understand networks and configuring SIP clients. Please check the Fongo Forum for Fongo customer discussion about third party ATA device configuration: http://forum.fongo.com/viewforum.php?f=15.
If you require a supported home phone solution, please visit http://www.fongo.com/home-phone/
Talk Freely,
The Fongo Team
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This ticket will now be closed
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Liptonbrisk
- Technical Support
- Posts: 3332
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: I submitted a ticket, but...
Issue type should be Freephoneline desktop app-->Activation Code Assistance
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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blueribbonchoco
- Just Passing Thru
- Posts: 17
- Joined: 06/22/2015
Re: I submitted a ticket, but...
Lipton, thanks. I just sent a quick note using that issue type. Hope they'll be able to help me know.Liptonbrisk wrote:Issue type should be Freephoneline desktop app-->Activation Code Assistance