Will e911 actually work with less than $35 on account?

[houdini]

Something I've been meaning to confirm for some time now, since becoming a customer, was that your $35 per call e911 service will actually work with less than a $35 balance in one's online account.

Your description for this service at www.freephoneline.ca/911 does say "failure to remit payment may result in termination of service" so I take that to mean this is in fact possible and that one can instead pay afterwards, should the need to use the service ever arise.

Is that correct?

If so, does one receive an email notification of the need to pay up afterwards? And how long does one have to do so?

[bridonca]

My guess is that one would get billed. I cannot see Fongo cutting off 911 for insufficient funds. I could see one lose their account after a certain amount of time the Fongo account is in arrears though.

I believe the main reason for the fee was to dissuade people from making test 911 calls. Knowing the people that use Fongo, myself included, it was never tested out, because no one wants to pay $35 for a test call.

[Liptonbrisk]

Something I've been meaning to confirm for some time now, since becoming a customer, was that your $35 per call e911 service will actually work with less than a $35 balance in one's online account.

Yes, it will work.

Your description for this service at http://www.freephoneline.ca/911 does say "failure to remit payment may result in termination of service" so I take that to mean this is in fact possible and that one can instead pay afterwards, should the need to use the service ever arise.

Is that correct?

Yes

If so, does one receive an email notification of the need to pay up afterwards?

They will send you an invoice. If you don't pay it, they can shut down your service.

And how long does one have to do so?

I don't know. If you want an official response, submit a ticket and ask: https://support.fongo.com/hc/en-us/requests/new