Block numbers with HT-701 settings?

Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members.
Fongo recommends Fongo Home Phone for a fully supported Home Phone system for only $4.95/mo
mh1983
Lightly Seasoned
Posts: 234
Joined: 01/14/2014
SIP Device Name: Grandstream HT-701
Firmware Version: 1.0.10.3
ISP Name: Teksavvy Cable
Computer OS: Windows 10 64 bit
Router: Linksys WRT N600 on DD-WRT
Smartphone Model: BlackBerry Q10

Block numbers with HT-701 settings?

Post by mh1983 »

Hi all,

Anyone know of any way to block numbers through the ATA? We keep getting a call from a 1866 number, twice daily at least.

In a few years, that's the only "spam" calls we've received through FPL. If I could even just block this one entry, our household would be a lot happier.

Suggestions appreciated!
User avatar
Liptonbrisk
Technical Support
Posts: 3332
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: Block numbers with HT-701 settings?

Post by Liptonbrisk »

mh1983 wrote:Hi all,

Anyone know of any way to block numbers through the ATA? We keep getting a call from a 1866 number, twice daily at least.

In a few years, that's the only "spam" calls we've received through FPL. If I could even just block this one entry, our household would be a lot happier.

Suggestions appreciated!

I don't have this ATA, but is there an option to specify specific phone numbers to call forward in it? If so, disable Follow Me in your freephoneline.ca online account, and enable call forwarding to specific numbers. Then enable call forwarding in the ATA and enter the the numbers you want forwarded (or blocked, in this case) in your ATA. The incoming calls should be directed immediately to FPL's voicemail system because FPL doesn't allow call forwarding in the ATA.

It would be easier if I could see the ATA menus. If there's no option to do what I'm describing then, I'm sorry; I don't know.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
mh1983
Lightly Seasoned
Posts: 234
Joined: 01/14/2014
SIP Device Name: Grandstream HT-701
Firmware Version: 1.0.10.3
ISP Name: Teksavvy Cable
Computer OS: Windows 10 64 bit
Router: Linksys WRT N600 on DD-WRT
Smartphone Model: BlackBerry Q10

Re: Block numbers with HT-701 settings?

Post by mh1983 »

Thanks, Lipton. I couldn't find one and a cursory search on the web didn't turn up anything. Attaching the config fields for you just in case.
You do not have the required permissions to view the files attached to this post.
User avatar
Liptonbrisk
Technical Support
Posts: 3332
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: Block numbers with HT-701 settings?

Post by Liptonbrisk »

mh1983 wrote:Thanks, Lipton. I couldn't find one and a cursory search on the web didn't turn up anything. Attaching the config fields for you just in case.
I could be wrong, but I didn't find what I was looking for in the document you posted. I also couldn't find per number Call Forwarding in the user manual: http://www.grandstream.com/sites/defaul ... nglish.pdf, but that doesn't mean the feature isn't there. Too bad there isn't an online emulator for that ATA.

Basically, what I was describing is this: http://forum.fongo.com/viewtopic.php?f= ... 37&p=50140.

You might be happier with an OBi200 that is on sale until Sunday from Newegg.ca: https://www.newegg.ca/Product/Product.a ... 6833617008. In the OBi200 PDF guide, there's a description on how to handle telemarketers. However, that method will not work if Follow Me is enabled. Obihai ATAs have more advanced call routing options than both the Linksys series ATAs and the Grandstream ATAs.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.