Hi,
Could FPL provide an estimate how much time does it take to transfer Bell Line to FPL ? Or would you be able to provide exact date for transfer with 2 weeks of lead time when it will be transferred once a new customer put the request?
The reason is that my friend wants to transfer his Bell phone line number to FPL and switch his DSL internet (non-Bell) to dry loop, but the Internet provider needs 2 weeks lead time for the wet-loop - to dry-loop switch . He'd like to synchronize dry-loop switch with the phone number switch to FPL, ideally within the same day (or adjacent days),
Would FPL be able to provide the phone number switch day 2 weeks ahead? (I went through this a while back, but i don't remember details anymore...)
Would you be able to comment or provide suggestions on how to accomplish this?
thank you
Q to support: xfer Bell number with i-net switch to dryloop
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- Just Passing Thru
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- Router: dlink
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- Technical Support
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Re: Q to support: xfer Bell number with i-net switch to dryl
The only information I know of is found at http://support.freephoneline.ca/hc/en-u ... r-porting-.mtlv wrote:Hi,
Could FPL provide an estimate how much time does it take to transfer Bell Line to FPL ? Or would you be able to provide exact date for transfer with 2 weeks of lead time when it will be transferred once a new customer put the request?
The reason is that my friend wants to transfer his Bell phone line number to FPL and switch his DSL internet (non-Bell) to dry loop, but the Internet provider needs 2 weeks lead time for the wet-loop - to dry-loop switch . He'd like to synchronize dry-loop switch with the phone number switch to FPL, ideally within the same day (or adjacent days),
Would FPL be able to provide the phone number switch day 2 weeks ahead? (I went through this a while back, but i don't remember details anymore...)
Would you be able to comment or provide suggestions on how to accomplish this?
thank you
Freephoneline support staff is not obliged to respond on these user to user support forums. I suggest your friend sumbits a ticket instead at https://support.fongo.com/hc/en-us/requests/new
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
-
- Just Passing Thru
- Posts: 6
- Joined: 10/02/2016
- SIP Device Name: obihai obi100
- Firmware Version: 3.4
- ISP Name: Teksavvy, cable
- Computer OS: Windows
- Router: dlink
Re: Q to support: xfer Bell number with i-net switch to dryl
Thank you for your kind help and a pointer! We'll submit the support request, indeed