Come back to FPL

Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members.
Fongo recommends Fongo Home Phone for a fully supported Home Phone system for only $4.95/mo
panzer
Just Passing Thru
Posts: 2
Joined: 01/31/2013
Computer OS: Linux Mint 14
Router: D-Link DIR-615

Come back to FPL

Post by panzer »

Hi,

I was on FreePhoneLine for few years now and I recently decided to switch to Fongo mobile (I paid 5$ to transfer my phone number). Maybe I'm getting old, but I prefer to use my old home phone! So, is it possible to transfer back my phone number from my Fongo mobile to FreePhoneLine? How much do I pay for that? Is my account at FreePhoneLine is still activated?

Thank you for your support!
User avatar
Liptonbrisk
Technical Support
Posts: 3332
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: Come back to FPL

Post by Liptonbrisk »

panzer wrote:Hi,

I was on FreePhoneLine for few years now and I recently decided to switch to Fongo mobile (I paid 5$ to transfer my phone number). Maybe I'm getting old, but I prefer to use my old home phone! So, is it possible to transfer back my phone number from my Fongo mobile to FreePhoneLine? How much do I pay for that?
http://support.freephoneline.ca/hc/en-u ... pplication

$5 +tax
Is my account at FreePhoneLine is still activated?
Typically what happens when you port away is that your old account is closed. Although I'm not positive, I suspect you would also have to pay an additional $79.95 + tax if you want to use Freephoneline on an ATA even if you paid for a VoIP unlock key before.

Since support staff is not obliged to respond nor read posts on the forum, it would be better to submit a ticket and ask: https://support.fongo.com/hc/en-us/requests/new.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.