International call

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river6
Just Passing Thru
Posts: 2
Joined: 02/25/2018
SIP Device Name: spa122
Computer OS: windows
Router: netgear

International call

Post by river6 »

I bought credit for my home telephone but I can’t make an international call
Always ring busy!!
Thanks for your help.
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aswolf
Just Passing Thru
Posts: 4
Joined: 08/15/2018

Re: International call

Post by aswolf »

I have similar problem. I purchase credit too and when I make international calls it just doesn't do it, no ring at all. I am using desktop app. Have you solved your problem?
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lustucru
Technical Support
Posts: 209
Joined: 04/12/2012
SIP Device Name: Grandstream HT-286
Firmware Version: 1.1.0.45
ISP Name: Bell Fibe 300/300
Computer OS: Windows 7 Pro 64 bits
Router: Bell hub 1000
Smartphone Model: Moto E
Android Version: Android 6.0
Location: Montreal (QC)

Re: International call

Post by lustucru »

Did you dial the international call prefix 011?
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aswolf
Just Passing Thru
Posts: 4
Joined: 08/15/2018

Re: International call

Post by aswolf »

Looks the problem was something on the set up. Thanks
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