When receiving calls there is no distinction between getting calls through the app and getting calls through my cell phone's number.
I need to know when its a personal call or a totally work related call so I'm not answering my personal phone with my company greeting.
I have selected the option to ring through the app then forward to my cellphone then to voicemail but every call i get just comes through my cell phone not the app at all.
Calls are not ringing or routing through the app
-
- One Hit Wonder
- Posts: 1
- Joined: 02/17/2019
- SIP Device Name: Samsung Galaxy A5
- ISP Name: Tekk Savvy
- Computer OS: Win 10
- Router: ??
-
- Technical Support
- Posts: 1225
- Joined: 11/16/2009
- SIP Device Name: Netgear WGR615V
- Firmware Version: latest
- ISP Name: Eastlink
- Computer OS: XP
Re: Calls are not ringing or routing through the app
In the Fongo app, go to Account, then Settings and then select another ringtonelisanmike10 wrote:When receiving calls there is no distinction between getting calls through the app and getting calls through my cell phone's number.
I need to know when its a personal call or a totally work related call so I'm not answering my personal phone with my company greeting.
I have selected the option to ring through the app then forward to my cellphone then to voicemail but every call i get just comes through my cell phone not the app at all.