Does Fongo record our activities?

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avart1
One Hit Wonder
Posts: 1
Joined: 11/04/2020

Does Fongo record our activities?

Post by avart1 »

Hello, I wanna know if Fongo is recording our calls when we use their mobile service?

Can they record our activities, texts, login, etc?

I know it is VoIP, but I hope that is secure......
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bridonca
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Re: Does Fongo record our activities?

Post by bridonca »

VOIP is not secure. You should have no expectation your conversation will be private either. Saying that, it does not appear Fongo has any active policy on snooping, but if there is a warrant do to so, they are compelled to do so.
Homer1959
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Re: Does Fongo record our activities?

Post by Homer1959 »

I am new to that stuff so bear with me

1- Is a cellphone conversation more private safer than one on VOIP ?

2- Can we make call through a VPN ?

3- How easy to get into a VOPI conversation to gather information incognito ?

thanks
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Liptonbrisk
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Re: Does Fongo record our activities?

Post by Liptonbrisk »

Homer1959 wrote:
1- Is a cellphone conversation more private safer than one on VOIP ?
Cell calls can be intercepted (https://www.sciencedaily.com/releases/2 ... 115248.htm), but, generally speaking, if no encryption is used on the VoIP call, then the answer to this question is yes.

Both ends of Fongo calls are not encrypted.


Can we make call through a VPN ?
Yes, but that just encrypts one end of the call.

All calls, once they reach a PSTN network or landline are unencrypted.


How easy to get into a VOPI conversation
I'd consider it to be more inconvenient than tapping a landline conversation, but plenty of people use insecure routers and networks.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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Liptonbrisk
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Re: Does Fongo record our activities?

Post by Liptonbrisk »

avart1 wrote:Hello, I wanna know if Fongo is recording our calls when we use their mobile service?
I fail to see why Fongo would purposely spend money and resources recording calls unless forced to do so. From a business perspective, it makes no sense.

Can they record our activities, texts, login, etc?
Fongo's privacy policy can be located at https://www.fongo.com/legal/privacy/
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
Homer1959
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Computer OS: win 10

Re: Does Fongo record our activities?

Post by Homer1959 »

ok great thanks for the feedback