[Dec 17th 2010] Switch Replacement

[FONGO_kris]

Hello all!

We have a scheduled server switch replacement scheduled between 2am-4am tonight. Expected downtime of call service is minimal, should be no more than 15-20 minutes; please wait a minimum of one (1) hour before contacting support.

We are also going to resolve some disk space issues we had which may or may not have contributed to the issue of dropped audio etc...

Thank you,

[FONGO_kris]

Good morning everyone,

Looks like for the majority, the most of you can agree that this switch replacement has either solve or greatly decreased the frequency of the audio dropouts during calls. Please take the time while you're browsing the forums to give a thumbs up or thumbs down as to whether or not you're still experiencing these issues so we can continue to troubleshoot with you!

[OverDrive]

Thumbs up here - my issues resolved, along with the friend I referred. She thanks you very much as she was |-| <This close to cancelling.

[Red89GT]

Thumbs up for me! Seems to be much better.

[andyha]

Completely solved for me. Absolutely NO dropoffs ever now. Just got off the phone with the porting department. Should have my home number ported over in 2 weeks. Thanks for the fix. Nice job.

[bedihardeep]

works great for me as well

[wasolk]

Hi!

I found that my phone line was working much more better for the past two weeks. No dropoffs, clear sound and very stable service!

So your switch replacement helped a lot!

[FONGO_kris]

Seems this is a good time to mark this one as resolve now, a lot if not all of you are noting improvements which is great!