Port-out

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Prosperious
Just Passing Thru
Posts: 4
Joined: 07/27/2017
SIP Device Name: SPA122
Firmware Version: 1.4.1
ISP Name: VIF
Computer OS: Windows 10
Router: WRT54G

Port-out

Post by Prosperious »

Hi,

I would like to port my number away from fongo to another provider. The transfer has failed twice. How do I find out what is wrong? It seems there are "pending system changes" on the fongo side but I have not asked for any changes.

Thanks!
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Liptonbrisk
Technical Support
Posts: 3072
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: Port-out

Post by Liptonbrisk »

System changes have nothing to do with you.

Porting information is specified here: https://www.fongo.com/how-to-transfer-t ... r-carrier/.

If you require more information from Fongo, you'll have to submit a ticket: https://support.fongo.com/hc/en-us/requests/new. Responses are delayed due to the pandemic.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.