Fongo Disables Call Forwarding

[newmguy]

I enabled call forwarding on the app to my home phone while I am at home during covid.
Within a few days, the call forwarding is set to NEVER.
This is happening all the time. Anyone else have this problem?

[Liptonbrisk]

"Follow Me settings will be automatically reset (turned off) for accounts which have not been used to place an outgoing call for 90 days.

Fongo is not intended to be used primarily as a call forwarding service."

https://support.fongo.com/hc/en-us/arti ... ngo-Mobile

[newmguy]

"Follow Me settings will be automatically reset (turned off) for accounts which have not been used to place an outgoing call for 90 days.

Fongo is not intended to be used primarily as a call forwarding service."

https://support.fongo.com/hc/en-us/arti ... ngo-Mobile

Yes I am well aware of this, however I do use the app for outgoing calls more than once every month,

Fongo disables the call forwarding every few days.

[Liptonbrisk]

Out of curiosity, has this issue coincided with app updates? In other words, does Follow Me become disabled every time you or your phone updates the app to the latest version of Fongo Mobile?

I don't know if any maintenance work has been performed on the backend.

I rarely use Follow Me, so this isn't an issue I would notice.

Anyway, submit a ticket: https://support.fongo.com/hc/en-us/requests/new. Maybe it's a bug.
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