"please allow file storage access" on Android

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chimeara
One Hit Wonder
Posts: 1
Joined: 11/28/2022
SIP Device Name: Pixel 7
Firmware Version: Latest
Computer OS: Windows

"please allow file storage access" on Android

Post by chimeara »

Hello,

I'm not getting anywhere with support, so I thought of reaching out here.

I'm trying to view messages images (MMS) and voicemails on my cellphone. But I keep getting an error that says "please allow file storage access". But there's no way for me to give that permission.

Yes, I know about Android permissions. But for some reason the app doesn't give you the option to authorize music and audio / photos and videos.

Anyone else have that experience or have a solution?