Don't test 911 calls!

Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members.
Fongo recommends Fongo Home Phone for a fully supported Home Phone system for only $4.95/mo
User avatar
Technical Support
Posts: 2790
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Don't test 911 calls!

Post by Liptonbrisk »

Fongo/Freephoneline loses a significant amount of money each time someone calls 911 (Northern 911).

Please (this is directed towards all readers and not anyone specifically) don't abuse Freephoneline or Fongo by making test 911 calls. Thank you

If you want to test whether outbound caller ID works, call the free 416 or 250 numbers listed at instead. Press # to end echo test. Then choose option 7 to hear your outbound CID (caller ID) number.

If you want to see whether n11 calling works (where n is digit from 2 to 9), trying calling 611 instead (you'll reach Fongo). If your dialplan supports 3 digit calling properly (including 911), then 911 should work as well. ... 1-911-etc-

Do not test 911 calls just to see if they work. You risk having your FPL account suspended or blocked. That's not an empty threat.

Lastly, login at, and ensure your information is up to date. If you move, you need to update the information that's listed. Thank you.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: Visit to check FPL/Fongo service status. Freephoneline setup guides can be found at