Issue using Mobile App on ZTE Grand View X 4 tablet

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vannax123
One Hit Wonder
Posts: 1
Joined: 07/27/2024
SIP Device Name: XTE Grand X View 4
Firmware Version: 2024.7.1
ISP Name: Bell DSL
Computer OS: Windows 10
Router: HomeHub 2000
Smartphone Model: ZTE Grand X View 4
Android Version: 10

Issue using Mobile App on ZTE Grand View X 4 tablet

Post by vannax123 »

Good day,
The Fongo Mobile app. keeps shutting down on my new ZTE Grand View X 4 tablet running Android 10.
I have been all through the settings, setting the app to keep the device awake, shutting down battery optimization for the app, and yet the issue persists.
It will not log missed calls while shut down.
I have opened a trouble ticket, # 925218.

I posted this once before, but it was deleted due to my use of a VPN.
Any help keeping the app running would be very much appreciated.
Thanks,
-Mike.