Just as the heading says...
If I want to change my Freephoneline phone number, do I have to buy another VoIP unlock key? Or can I just ask Fongo for a different number, posb small fee?
Do I have to purchase another VoIP key to change phone number?
-
- Active Poster
- Posts: 104
- Joined: 05/14/2018
- SIP Device Name: Cisco SPA122
- Firmware Version: 1.3.3 (015)
- ISP Name: Teksavvy, cable
- Computer OS: Windows 10
- Router: SPA122, LAN, 2 FXS
-
- Technical Support
- Posts: 3326
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: Do I have to purchase another VoIP key to change phone number?
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
-
- Active Poster
- Posts: 104
- Joined: 05/14/2018
- SIP Device Name: Cisco SPA122
- Firmware Version: 1.3.3 (015)
- ISP Name: Teksavvy, cable
- Computer OS: Windows 10
- Router: SPA122, LAN, 2 FXS
Re: Do I have to purchase another VoIP key to change phone number?
Thank you so much, Liptonbrisk!
It doesn't mention a fee, so I guess it's free to change the number (I do have a good reason).
It doesn't mention a fee, so I guess it's free to change the number (I do have a good reason).
-
- Technical Support
- Posts: 3326
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: Do I have to purchase another VoIP key to change phone number?
They shouldn’t be charging you fees. If they do, private message me so that I can request clarification first before you pay anything.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
-
- Active Poster
- Posts: 104
- Joined: 05/14/2018
- SIP Device Name: Cisco SPA122
- Firmware Version: 1.3.3 (015)
- ISP Name: Teksavvy, cable
- Computer OS: Windows 10
- Router: SPA122, LAN, 2 FXS
Re: Do I have to purchase another VoIP key to change phone number?
Depending on an ever-changing situation, I may or may not have to change my number in the future. I have this conversation bookmarked in case I do.
Thank-you
Thank-you

-
- Technical Support
- Posts: 3326
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: Do I have to purchase another VoIP key to change phone number?
Keep in mind that I’m doubtful they’re going to give you unlimited free number changes. I would try to avoid needing to make the request unless moving to a new area.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
-
- Active Poster
- Posts: 104
- Joined: 05/14/2018
- SIP Device Name: Cisco SPA122
- Firmware Version: 1.3.3 (015)
- ISP Name: Teksavvy, cable
- Computer OS: Windows 10
- Router: SPA122, LAN, 2 FXS
Re: Do I have to purchase another VoIP key to change phone number?
When I call the situation "ever-changing", that doesn't mean multiple number changes; it only means that I don't know how it will end up. Hopefully the situation will resolve without me having request a number change at all.