Oddly, I tested calling a Fongo Mobile number from a Freephoneline account, left a message, and the voicemail eventually appeared in the Fongo Mobile app, so I’m not sure how to reproduce whatever the problem is.
https://status.fongo.com/incidents/TdoZx4BpkyDE
“Identified - We have identified an issue with the Visual Voicemail services and are working with the vendor to rectify the issue. For the time being please dial *98 to check your voicemail.
Jan 20, 2025 - 16:31 (EST)”
Visual Voicemail outage
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Liptonbrisk
- Technical Support
- Posts: 3178
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Visual Voicemail outage
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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Liptonbrisk
- Technical Support
- Posts: 3178
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: Visual Voicemail outage
I’m guessing the problem is with incoming calls from outside Fongo’s network since I just tested again with a Telus carrier number and Google Voice number to a Fongo Mobile number. Those voicemails have not appeared in the app.Liptonbrisk wrote: ↑01/20/2025 Oddly, I tested calling a Fongo Mobile number from a Freephoneline account, left a message, and the voicemail eventually appeared in the Fongo Mobile app, so I’m not sure how to reproduce whatever the problem is.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.