Can't call China

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Roger Qian
Just Passing Thru
Posts: 3
Joined: 03/11/2014
SIP Device Name: HT701
Firmware Version: V3.0A
ISP Name: Telus
Router: Cisco ISR Router 891W

Can't call China

Post by Roger Qian »

My phone is a new setup. It works great for any local call. However, when I try to make an international call to China, it does not get through. The dial string I used is 01186-XXXXXXXXXX. I am sure this is a correct format. The credit amount in my account is over 20 dollars. Can you help to fix this issue?

Regards,

Roger
Roger Qian
Just Passing Thru
Posts: 3
Joined: 03/11/2014
SIP Device Name: HT701
Firmware Version: V3.0A
ISP Name: Telus
Router: Cisco ISR Router 891W

Problem with international call

Post by Roger Qian »

Hi I tried to make International calls to China. It has not been working since yesterday. I am sure the other end is okay. Any idea?