Use same e-mail for Fongo Mobile And Fongo Home Phone. Not able to access Fongo Home Account.
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- One Hit Wonder
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Use same e-mail for Fongo Mobile And Fongo Home Phone. Not able to access Fongo Home Account.
I use the same e-mail address for Fongo Mobile and Fongo Home Phone. Previously, I was asked which account I want to log in to. Since a few weeks, that option did not appear anymore and I was always sent to my Fongo Mobile account. How should I proceed to access my Fongo Home Phone account now.
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- Technical Support
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Re: Use same e-mail for Fongo Mobile And Fongo Home Phone. Not able to access Fongo Home Account.
Both services login at the same site: https://account.fongo.com/login/.
If you're logged in, then select "log out".
Then login using the respective account password. Passwords should not be the same for both accounts. The email address can be.
If you're logged in, then select "log out".
Then login using the respective account password. Passwords should not be the same for both accounts. The email address can be.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.