incorrect time on voicemails

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elmanl
Just Passing Thru
Posts: 3
Joined: 02/03/2011
SIP Device Name: linksys sp2102
Firmware Version: 5.1
ISP Name: Shaw
Computer OS: Windows XP, Windows 7
Router: DLINK DIR 615

incorrect time on voicemails

Post by elmanl »

I am in vancouver BC, I already setup my SP2102 to use pacific time and I can confirm that the time is correct on the web interface for sp2102. However whenever I receive voicemails, it always says the time is 3 hours ahead ie 10am would be announced as 1pm.
Do I need to configure something else to make voicemail announce the correct time ?
also the email that I get, the filename of the voicemail is also named as date+time where time is 3 hours ahead too.

lastly is it possible to also get email notifications of missed calls ?
elmanl
Just Passing Thru
Posts: 3
Joined: 02/03/2011
SIP Device Name: linksys sp2102
Firmware Version: 5.1
ISP Name: Shaw
Computer OS: Windows XP, Windows 7
Router: DLINK DIR 615

Re: incorrect time on voicemails

Post by elmanl »

So does anyone have any idea on how to solve the voicemail time issue ? and how do I get an email notifications for missed calls ?
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FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada

Re: incorrect time on voicemails

Post by FONGO_kris »

Changing time zones for voice mail has been on our to-do list for some time, however there were more pressing issues at hand. As for email notifications for missed calls, I have mentioned it to our programmers and we'll see what we can do about adding that for you guys - It may not happen as it would cause quite a fuss with our mail server. I can imagine how many people miss calls in a day...
Kris
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elmanl
Just Passing Thru
Posts: 3
Joined: 02/03/2011
SIP Device Name: linksys sp2102
Firmware Version: 5.1
ISP Name: Shaw
Computer OS: Windows XP, Windows 7
Router: DLINK DIR 615

Re: incorrect time on voicemails

Post by elmanl »

Thanks for the info. glad that there is a solution being considered and to at least know that its not something that I screwed up setting up my sp2102.