Duplicate entry in call logs

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g4ehonda
Just Passing Thru
Posts: 6
Joined: 01/12/2011
SIP Device Name: SPA2102

Duplicate entry in call logs

Post by g4ehonda »

It seems to be a problem in the call logs. Some of my call logs history are duplicated with 2 rows with the exact same call time.
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Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Duplicate entry in call logs

Post by Jake »

I think that is one for the original call to your ATA/softphone, then if you don't answer it puts in an extra entry for the call being sent to the answerphone.

I could be wrong, and I personally just ignore it.
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FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
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Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: Duplicate entry in call logs

Post by FONGO_steve »

Jake is right - we're hoping to find a way to clear this up in the future :)
Steve
Fongo
Development Support Specialist.
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tigerking
Active Poster
Posts: 80
Joined: 10/16/2010
SIP Device Name: Softphone, GS ATA HT286
Firmware Version: 3.0.1
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Computer OS: XP, Win7
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Smartphone Model: Iphone 4S
iOS Version: 5.1.1

Re: Duplicate entry in call logs

Post by tigerking »

Actually, I like this call log pattern as it capture every activities to my phone path and I know what is happening in the middle of the call session.

I recommend to keep the pattern.
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