Long delay

Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members.
Fongo recommends Fongo Home Phone for a fully supported Home Phone system for only $4.95/mo
delcio
Active Poster
Posts: 56
Joined: 03/01/2011
SIP Device Name: Linksys SPA2102
ISP Name: Electronic Box
Computer OS: Windows 7

Long delay

Post by delcio »

Hi!
I'm new on the VoIP.
I have bought an ATA Linksys SPA2101, every thing is correct and working.
But i have a question, is it normal to have a delay when you are calling someone of about 10 seconds?
When i receive calls, its almost instantly, but when i call someone it takes about 10 seconds before it starts ringing.

Thank you for your help

Delcio
tbrummell
Tried and True
Posts: 330
Joined: 09/21/2010
SIP Device Name: PIAF/Mitel/PolyCom/Cisco
Firmware Version: Asterisk 1.8
ISP Name: Rogers
Computer OS: CentOS/Windows2008/Win7/Android
Router: pfSense/Neoware thin client
Location: Ottawa

Re: Long delay

Post by tbrummell »

It's most likely the dialplan in your ATA waiting to see if you are going to dial more digits or not. The industry term for this is called the "inter-digit timer". To see if that is the cause, try dialing a number and add a # to the end, if it dials right away you know it is the dialplan in the ATA that will require some tweaking.
new936
Quiet One
Posts: 47
Joined: 03/04/2010
SIP Device Name: Linksys

Re: Long delay

Post by new936 »

I have same problem. I have checked by dialling # at the end and it was fast, so it is dialplan as mentioned. How can I tweek the dialplan?