Other Freephoneline user can not hear on first time

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new936
Quiet One
Posts: 47
Joined: 03/04/2010
SIP Device Name: Linksys

Other Freephoneline user can not hear on first time

Post by new936 »

I have been a Freephoneline user for long and suggested it to friend. He bought the adaptor from Freephonline. Everytime I call them they can not hear me, but I can hear them. After disconnecting phone when I try again they can hear me. When they call me there is no problem. What could be the problem? I have Linksys.
new936
Quiet One
Posts: 47
Joined: 03/04/2010
SIP Device Name: Linksys

Re: Other Freephoneline user can not hear me on first time

Post by new936 »

Looks like I am the only one having this problem! :o :?
toyz
One Hit Wonder
Posts: 1
Joined: 04/04/2011
SIP Device Name: LinksysWin
ISP Name: Cable
Computer OS: Win7
Router: Linksys

Re: Other Freephoneline user can not hear on first time

Post by toyz »

same here
User avatar
FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada

Re: Other Freephoneline user can not hear on first time

Post by FONGO_kris »

You both appear to be using Linksys adapters, have you match your settings with our recommended setup? What are the other parties using?

One-way audio is as much affected by bad routers as it is codec methods.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
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Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
new936
Quiet One
Posts: 47
Joined: 03/04/2010
SIP Device Name: Linksys

Re: Other Freephoneline user can not hear on first time

Post by new936 »

Kris, he is using freephoneline adaptor.
User avatar
FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada

Re: Other Freephoneline user can not hear on first time

Post by FONGO_kris »

Pardon my mistake, I was looking at your mini-profile ;)

Have you followed our guide here (http://forum.freephoneline.ca/viewtopic.php?f=15&t=647) to see if your settings are optimal? Be sure that the option of "Use random port:" is "Yes".
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2