invalid account

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straw
Just Passing Thru
Posts: 2
Joined: 03/17/2011

invalid account

Post by straw »

Hi

I made an account 1 hour ago and I've never been able to log in. Every time I try, I have the error "Invalid Account". What can I do about it?

Thanks
David
straw
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FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
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Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: invalid account

Post by FONGO_steve »

Can you PM me either the email or the phone number from that account? If it was never certified it may have been automatically terminated for inactivity, especially if it's sat for a year.
Steve
Fongo
Development Support Specialist.
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