Getting a invoice for no reason????

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FlashEngineer
Just Passing Thru
Posts: 8
Joined: 12/22/2010

Getting a invoice for no reason????

Post by FlashEngineer »

On my wife's account we just received an invoice showing we have to pay $129 when we never ordered anything! And she never even uses her fpl account.

Is the account hacked?

Says our address but name is : Toronto Christian
Ice
Lightly Seasoned
Posts: 151
Joined: 01/21/2010

Re: Getting a invoice for no reason????

Post by Ice »

I'd recommend you contact FPL directly:
- PM Steve/Kris
- Use FPL and phone them (hah...)
- Email them

This happened to me before, it was apparently because they upgraded their system or something and it autogenerated invoices but I could just ignore it. If it says "Toronto Christian" maybe it's an error on their part. Give them a call and go from there. :)
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FONGO_steve
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Re: Getting a invoice for no reason????

Post by FONGO_steve »

Definitely PM me your number - I'll look into this straight away for you.
Steve
Fongo
Development Support Specialist.