cannot open application

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jemag
Just Passing Thru
Posts: 3
Joined: 04/24/2011
Computer OS: windows 7

cannot open application

Post by jemag »

Every time I try to open the application, it shows up for 1 sec in the system tray and then automatically crashes.

Here is the log :

Code: Select all

#
# A fatal error has been detected by the Java Runtime Environment:
#
#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6b3a06c0, pid=3564, tid=1012
#
# JRE version: 6.0_24-b07
# Java VM: Java HotSpot(TM) Client VM (19.1-b02 mixed mode, sharing windows-x86 )
# Problematic frame:
# C  [avcodec-52.dll+0x6606c0]
#
# If you would like to submit a bug report, please visit:
#   http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

---------------  T H R E A D  ---------------

Current thread (0x09083c00):  JavaThread "http://www.freephoneline.ca//services/getAdvertisements" [_thread_in_native, id=1012, stack(0x0ac80000,0x0ad80000)]

siginfo: ExceptionCode=0xc0000005, writing address 0x00000000

Registers:
EAX=0x00000000, EBX=0x345a6410, ECX=0x09083d18, EDX=0x003f0000
ESP=0x0ad7efec, EBP=0x0ad7f048, ESI=0x345a6410, EDI=0x09083c00
EIP=0x6b3a06c0, EFLAGS=0x00010212

Register to memory mapping:

EAX=0x00000000
0x00000000 is pointing to unknown location

EBX=0x345a6410
{method} 
 - klass: {other class}

ECX=0x09083d18
0x09083d18 is pointing to unknown location

EDX=0x003f0000
0x003f0000 is pointing to unknown location

ESP=0x0ad7efec
0x0ad7efec is pointing into the stack for thread: 0x09083c00
"http://www.freephoneline.ca//services/getAdvertisements" prio=6 tid=0x09083c00 nid=0x3f4 runnable [0x0ad7f000]
   java.lang.Thread.State: RUNNABLE

EBP=0x0ad7f048
0x0ad7f048 is pointing into the stack for thread: 0x09083c00
"http://www.freephoneline.ca//services/getAdvertisements" prio=6 tid=0x09083c00 nid=0x3f4 runnable [0x0ad7f000]
   java.lang.Thread.State: RUNNABLE

ESI=0x345a6410
{method} 
 - klass: {other class}

EDI=0x09083c00
"http://www.freephoneline.ca//services/getAdvertisements" prio=6 tid=0x09083c00 nid=0x3f4 runnable [0x0ad7f000]
   java.lang.Thread.State: RUNNABLE


Top of Stack: (sp=0x0ad7efec)
0x0ad7efec:   6c99066c 6c99045c 000000f8 6d7f2a4e
0x0ad7effc:   00000000 02416778 0ad7f018 0ad7f068
0x0ad7f00c:   ffffffff 090d8010 00000000 0ad7f038
0x0ad7f01c:   6c9f5845 6c9ecb0c 6c9fff4c 0ad7f03c
0x0ad7f02c:   6c9906cc 0ad7f000 09083c00 0ad7f0a8
0x0ad7f03c:   345a6410 345a6410 09083c00 0ad7f0a8
0x0ad7f04c:   6c9aaa4a 00000005 09039454 6c9aaa08
0x0ad7f05c:   00000001 09083c00 345a6410 00000000 

Instructions: (pc=0x6b3a06c0)
0x6b3a06b0:   00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x6b3a06c0:   00 00 00 00 b0 f7 50 6b 00 00 00 00 00 00 00 00 


Stack: [0x0ac80000,0x0ad80000],  sp=0x0ad7efec,  free space=1019k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C  [avcodec-52.dll+0x6606c0]
C  [libxuggle-xuggler-3.dll+0x2aa4a]
j  com.xuggle.xuggler.XugglerJNI.Global_init()V+0
j  com.xuggle.xuggler.Global.init()V+0
j  com.xuggle.xuggler.XugglerJNI.<clinit>()V+18
v  ~StubRoutines::call_stub
V  [jvm.dll+0xf0ab9]
V  [jvm.dll+0x1837d1]
V  [jvm.dll+0xf0b3d]
V  [jvm.dll+0xe15d7]
V  [jvm.dll+0xe183e]
V  [jvm.dll+0xe1b29]
V  [jvm.dll+0xe1c46]
V  [jvm.dll+0x155549]
V  [jvm.dll+0x155caf]
V  [jvm.dll+0x155e80]
V  [jvm.dll+0xee65c]
j  com.xuggle.xuggler.IContainer.<clinit>()V+0
v  ~StubRoutines::call_stub
V  [jvm.dll+0xf0ab9]
V  [jvm.dll+0x1837d1]
V  [jvm.dll+0xf0b3d]
V  [jvm.dll+0xe15d7]
V  [jvm.dll+0xe183e]
V  [jvm.dll+0xe1b29]
V  [jvm.dll+0xe1c46]
V  [jvm.dll+0x155549]
V  [jvm.dll+0x155caf]
V  [jvm.dll+0x155e80]
V  [jvm.dll+0xee65c]
j  com.xuggle.mediatool.MediaReader.<init>(Ljava/lang/String;)V+2
j  com.xuggle.mediatool.ToolFactory.makeReader(Ljava/lang/String;)Lcom/xuggle/mediatool/IMediaReader;+5
j  fe.a(Ljava/lang/String;)Z+2
j  es.a(Ljava/lang/String;Z)Z+9
j  tb.a(Les;Z)V+46
j  nb.a(Ljava/lang/String;Z)V+263
j  nb.a(ILjava/lang/StringBuilder;Z)V+105
j  nb.a(Lnb;ILjava/lang/StringBuilder;Z)V+4
j  ob.a(Ljava/io/BufferedReader;)V+97
j  xc.run()V+36
j  java.lang.Thread.run()V+11
v  ~StubRoutines::call_stub
V  [jvm.dll+0xf0ab9]
V  [jvm.dll+0x1837d1]
V  [jvm.dll+0xf0c61]
V  [jvm.dll+0xf0cbb]
V  [jvm.dll+0x11b4b9]
V  [jvm.dll+0x1e4624]
V  [jvm.dll+0x18317c]
C  [MSVCR71.dll+0x9565]
C  [kernel32.dll+0x133ca]
C  [ntdll.dll+0x39ed2]
C  [ntdll.dll+0x39ea5]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j  com.xuggle.xuggler.XugglerJNI.Global_init()V+0
j  com.xuggle.xuggler.Global.init()V+0
j  com.xuggle.xuggler.XugglerJNI.<clinit>()V+18
v  ~StubRoutines::call_stub
j  com.xuggle.xuggler.IContainer.<clinit>()V+0
v  ~StubRoutines::call_stub
j  com.xuggle.mediatool.MediaReader.<init>(Ljava/lang/String;)V+2
j  com.xuggle.mediatool.ToolFactory.makeReader(Ljava/lang/String;)Lcom/xuggle/mediatool/IMediaReader;+5
j  fe.a(Ljava/lang/String;)Z+2
j  es.a(Ljava/lang/String;Z)Z+9
j  tb.a(Les;Z)V+46
j  nb.a(Ljava/lang/String;Z)V+263
j  nb.a(ILjava/lang/StringBuilder;Z)V+105
j  nb.a(Lnb;ILjava/lang/StringBuilder;Z)V+4
j  ob.a(Ljava/io/BufferedReader;)V+97
j  xc.run()V+36
j  java.lang.Thread.run()V+11
v  ~StubRoutines::call_stub

---------------  P R O C E S S  ---------------

Java Threads: ( => current thread )
  0x09316800 JavaThread "Image Fetcher 2" daemon [_thread_blocked, id=3460, stack(0x0c3c0000,0x0c4c0000)]
  0x09316000 JavaThread "Advertisment Thread Second" [_thread_blocked, id=5412, stack(0x0c280000,0x0c380000)]
  0x09088c00 JavaThread "Image Fetcher 1" daemon [_thread_in_native, id=6032, stack(0x0bec0000,0x0bfc0000)]
  0x09083800 JavaThread "Advertisment Thread Main" [_thread_blocked, id=5576, stack(0x0ab40000,0x0ac40000)]
  0x09089000 JavaThread "Direct Clip" daemon [_thread_blocked, id=6092, stack(0x0c000000,0x0c100000)]
  0x09088400 JavaThread "Direct Clip" daemon [_thread_blocked, id=5244, stack(0x0bd80000,0x0be80000)]
  0x09088000 JavaThread "Direct Clip" daemon [_thread_blocked, id=2980, stack(0x0bc40000,0x0bd40000)]
  0x09087800 JavaThread "Direct Clip" daemon [_thread_blocked, id=4560, stack(0x0bb00000,0x0bc00000)]
  0x09087400 JavaThread "Direct Clip" daemon [_thread_blocked, id=5444, stack(0x0b9c0000,0x0bac0000)]
  0x09086c00 JavaThread "Direct Clip" daemon [_thread_blocked, id=4392, stack(0x0b880000,0x0b980000)]
  0x09086800 JavaThread "Direct Clip" daemon [_thread_blocked, id=2764, stack(0x0b740000,0x0b840000)]
  0x09086000 JavaThread "Direct Clip" daemon [_thread_blocked, id=1880, stack(0x0b600000,0x0b700000)]
  0x09085c00 JavaThread "Direct Clip" daemon [_thread_blocked, id=5472, stack(0x0b4c0000,0x0b5c0000)]
  0x09085400 JavaThread "Direct Clip" daemon [_thread_blocked, id=4236, stack(0x0b380000,0x0b480000)]
  0x09085000 JavaThread "Direct Clip" daemon [_thread_blocked, id=5288, stack(0x0b240000,0x0b340000)]
  0x09084800 JavaThread "Direct Clip" daemon [_thread_blocked, id=2116, stack(0x0af00000,0x0b000000)]
  0x09084400 JavaThread "Direct Clip" daemon [_thread_blocked, id=2064, stack(0x0adc0000,0x0aec0000)]
=>0x09083c00 JavaThread "http://www.freephoneline.ca//services/getAdvertisements" [_thread_in_native, id=1012, stack(0x0ac80000,0x0ad80000)]
  0x09083000 JavaThread "http://www.freephoneline.ca//services/contacts/init" [_thread_in_native, id=6060, stack(0x0aa00000,0x0ab00000)]
  0x09082c00 JavaThread "Thread-12" [_thread_blocked, id=2120, stack(0x0a8c0000,0x0a9c0000)]
  0x09082400 JavaThread "Direct Clip" daemon [_thread_blocked, id=4644, stack(0x0a780000,0x0a880000)]
  0x09082000 JavaThread "Direct Clip" daemon [_thread_blocked, id=1336, stack(0x0a640000,0x0a740000)]
  0x09081800 JavaThread "Direct Clip" daemon [_thread_blocked, id=6040, stack(0x0a500000,0x0a600000)]
  0x0907f400 JavaThread "Java Sound Event Dispatcher" daemon [_thread_blocked, id=5016, stack(0x09d00000,0x09e00000)]
  0x0907ec00 JavaThread "TimerQueue" daemon [_thread_blocked, id=3448, stack(0x09500000,0x09600000)]
  0x09068c00 JavaThread "Thread-6" [_thread_blocked, id=5896, stack(0x09400000,0x09500000)]
  0x0505cc00 JavaThread "Image Fetcher 0" daemon [_thread_in_native, id=3616, stack(0x08f00000,0x09000000)]
  0x02419c00 JavaThread "DestroyJavaVM" [_thread_blocked, id=5700, stack(0x00090000,0x00190000)]
  0x05060c00 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=5364, stack(0x06250000,0x06350000)]
  0x05060000 JavaThread "AWT-Windows" daemon [_thread_in_native, id=4388, stack(0x06150000,0x06250000)]
  0x0505f800 JavaThread "AWT-Shutdown" [_thread_blocked, id=4604, stack(0x06050000,0x06150000)]
  0x0504b000 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=3592, stack(0x05f50000,0x06050000)]
  0x04fd3800 JavaThread "Thread-3" [_thread_in_native, id=4492, stack(0x05c60000,0x05d60000)]
  0x04fcf800 JavaThread "Thread-2" [_thread_in_native, id=5724, stack(0x05b60000,0x05c60000)]
  0x04fcac00 JavaThread "AdvertisementManager" [_thread_blocked, id=2332, stack(0x052d0000,0x053d0000)]
  0x024ae400 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=3412, stack(0x04d10000,0x04e10000)]
  0x024a9800 JavaThread "CompilerThread0" daemon [_thread_blocked, id=5508, stack(0x04bd0000,0x04cd0000)]
  0x024a8800 JavaThread "Attach Listener" daemon [_thread_blocked, id=4732, stack(0x04a90000,0x04b90000)]
  0x024a5800 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=4964, stack(0x04950000,0x04a50000)]
  0x0249a400 JavaThread "Finalizer" daemon [_thread_blocked, id=4284, stack(0x04810000,0x04910000)]
  0x02498c00 JavaThread "Reference Handler" daemon [_thread_blocked, id=4308, stack(0x046d0000,0x047d0000)]

Other Threads:
  0x0245d000 VMThread [stack: 0x04590000,0x04690000] [id=4420]
  0x024b8000 WatcherThread [stack: 0x04e50000,0x04f50000] [id=4340]

VM state:at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread:  ([mutex/lock_event])
[0x02417ff8] Threads_lock - owner thread: 0x0245d000
[0x02418408] Heap_lock - owner thread: 0x05060c00

Heap
 def new generation   total 4928K, used 270K [0x24140000, 0x24690000, 0x29690000)
  eden space 4416K,   0% used [0x24140000, 0x24140000, 0x24590000)
  from space 512K,  52% used [0x24610000, 0x24653980, 0x24690000)
  to   space 512K,   0% used [0x24590000, 0x24590000, 0x24610000)
 tenured generation   total 12372K, used 11073K [0x29690000, 0x2a2a5000, 0x34140000)
   the space 12372K,  89% used [0x29690000, 0x2a160580, 0x2a1a4000, 0x2a2a5000)
 compacting perm gen  total 12288K, used 4590K [0x34140000, 0x34d40000, 0x38140000)
   the space 12288K,  37% used [0x34140000, 0x345bb838, 0x345bba00, 0x34d40000)
    ro space 10240K,  51% used [0x38140000, 0x3866cf58, 0x3866d000, 0x38b40000)
    rw space 12288K,  54% used [0x38b40000, 0x391d8f50, 0x391d9000, 0x39740000)

Dynamic libraries:
0x00400000 - 0x00434000 	C:\Program Files (x86)\Freephoneline\Freephoneline.exe
0x77510000 - 0x77690000 	C:\Windows\SysWOW64\ntdll.dll
0x76760000 - 0x76870000 	C:\Windows\syswow64\kernel32.dll
0x74c70000 - 0x74cb6000 	C:\Windows\syswow64\KERNELBASE.dll
0x64d00000 - 0x64d31000 	C:\Program Files\Alwil Software\Avast5\snxhk.dll
0x76320000 - 0x76420000 	C:\Windows\syswow64\USER32.dll
0x753e0000 - 0x75470000 	C:\Windows\syswow64\GDI32.dll
0x74c60000 - 0x74c6a000 	C:\Windows\syswow64\LPK.dll
0x74cc0000 - 0x74d5d000 	C:\Windows\syswow64\USP10.dll
0x768b0000 - 0x7695c000 	C:\Windows\syswow64\msvcrt.dll
0x76960000 - 0x76a00000 	C:\Windows\syswow64\ADVAPI32.dll
0x753a0000 - 0x753b9000 	C:\Windows\SysWOW64\sechost.dll
0x74e70000 - 0x74f60000 	C:\Windows\syswow64\RPCRT4.dll
0x74c00000 - 0x74c60000 	C:\Windows\syswow64\SspiCli.dll
0x74bf0000 - 0x74bfc000 	C:\Windows\syswow64\CRYPTBASE.dll
0x755d0000 - 0x7621a000 	C:\Windows\syswow64\SHELL32.dll
0x74f60000 - 0x74fb7000 	C:\Windows\syswow64\SHLWAPI.dll
0x74fc0000 - 0x7511c000 	C:\Windows\syswow64\ole32.dll
0x754a0000 - 0x7552f000 	C:\Windows\syswow64\OLEAUT32.dll
0x72e70000 - 0x7300e000 	C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll
0x762b0000 - 0x76310000 	C:\Windows\system32\IMM32.DLL
0x76a00000 - 0x76acc000 	C:\Windows\syswow64\MSCTF.dll
0x710e0000 - 0x71160000 	C:\Windows\system32\uxtheme.dll
0x73250000 - 0x73266000 	C:\Windows\system32\CRYPTSP.dll
0x73210000 - 0x7324b000 	C:\Windows\system32\rsaenh.dll
0x72c10000 - 0x72c27000 	C:\Windows\system32\USERENV.dll
0x73010000 - 0x7301b000 	C:\Windows\system32\profapi.dll
0x6d7f0000 - 0x6da96000 	C:\Program Files (x86)\Java\jre6\bin\client\jvm.dll
0x72ac0000 - 0x72af2000 	C:\Windows\system32\WINMM.dll
0x7c340000 - 0x7c396000 	C:\Windows\system32\MSVCR71.dll
0x72de0000 - 0x72e2c000 	C:\Windows\system32\apphelp.dll
0x6d7a0000 - 0x6d7ac000 	C:\Program Files (x86)\Java\jre6\bin\verify.dll
0x6d320000 - 0x6d33f000 	C:\Program Files (x86)\Java\jre6\bin\java.dll
0x6d280000 - 0x6d288000 	C:\Program Files (x86)\Java\jre6\bin\hpi.dll
0x755c0000 - 0x755c5000 	C:\Windows\syswow64\PSAPI.DLL
0x6d7e0000 - 0x6d7ef000 	C:\Program Files (x86)\Java\jre6\bin\zip.dll
0x6d000000 - 0x6d14a000 	C:\Program Files (x86)\Java\jre6\bin\awt.dll
0x71770000 - 0x717c1000 	C:\Windows\system32\WINSPOOL.DRV
0x6d600000 - 0x6d613000 	C:\Program Files (x86)\Java\jre6\bin\net.dll
0x76870000 - 0x768a5000 	C:\Windows\syswow64\WS2_32.dll
0x774e0000 - 0x774e6000 	C:\Windows\syswow64\NSI.dll
0x731d0000 - 0x7320c000 	C:\Windows\system32\mswsock.dll
0x72980000 - 0x72986000 	C:\Windows\System32\wship6.dll
0x731c0000 - 0x731c5000 	C:\Windows\System32\wshtcpip.dll
0x73130000 - 0x73174000 	C:\Windows\system32\DNSAPI.dll
0x730f0000 - 0x73114000 	C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL
0x730c0000 - 0x730e5000 	C:\Program Files (x86)\Bonjour\mdnsNSP.dll
0x730a0000 - 0x730bc000 	C:\Windows\system32\Iphlpapi.DLL
0x73090000 - 0x73097000 	C:\Windows\system32\WINNSI.DLL
0x73040000 - 0x73046000 	C:\Windows\system32\rasadhlp.dll
0x73050000 - 0x73088000 	C:\Windows\System32\fwpuclnt.dll
0x731b0000 - 0x731c0000 	C:\Windows\system32\NLAapi.dll
0x731a0000 - 0x731b0000 	C:\Windows\system32\napinsp.dll
0x73180000 - 0x73192000 	C:\Windows\system32\pnrpnsp.dll
0x73120000 - 0x73128000 	C:\Windows\System32\winrnr.dll
0x74b20000 - 0x74b33000 	C:\Windows\system32\DWMAPI.DLL
0x6d230000 - 0x6d27f000 	C:\Program Files (x86)\Java\jre6\bin\fontmanager.dll
0x06b40000 - 0x06d03000 	C:\Windows\system32\d3d9.dll
0x74860000 - 0x74869000 	C:\Windows\system32\VERSION.dll
0x744f0000 - 0x744f6000 	C:\Windows\system32\d3d8thk.dll
0x6dd50000 - 0x6e6fa000 	C:\Windows\system32\nvd3dum.dll
0x71a00000 - 0x71a25000 	C:\Windows\system32\powrprof.dll
0x76590000 - 0x7672d000 	C:\Windows\syswow64\SETUPAPI.dll
0x75470000 - 0x75497000 	C:\Windows\syswow64\CFGMGR32.dll
0x753c0000 - 0x753d2000 	C:\Windows\syswow64\DEVOBJ.dll
0x6d620000 - 0x6d629000 	C:\Program Files (x86)\Java\jre6\bin\nio.dll
0x719f0000 - 0x719fd000 	C:\Windows\system32\dhcpcsvc6.DLL
0x719d0000 - 0x719e2000 	C:\Windows\system32\dhcpcsvc.DLL
0x6d510000 - 0x6d534000 	C:\Program Files (x86)\Java\jre6\bin\jsound.dll
0x6d540000 - 0x6d548000 	C:\Program Files (x86)\Java\jre6\bin\jsoundds.dll
0x73c70000 - 0x73ce2000 	C:\Windows\system32\DSOUND.dll
0x743d0000 - 0x74409000 	C:\Windows\system32\MMDevAPI.DLL
0x70fe0000 - 0x710d5000 	C:\Windows\system32\PROPSYS.dll
0x73b30000 - 0x73b60000 	C:\Windows\system32\wdmaud.drv
0x74740000 - 0x74744000 	C:\Windows\system32\ksuser.dll
0x74630000 - 0x74637000 	C:\Windows\system32\AVRT.dll
0x73af0000 - 0x73b26000 	C:\Windows\system32\AUDIOSES.DLL
0x73ae0000 - 0x73ae8000 	C:\Windows\system32\msacm32.drv
0x73ac0000 - 0x73ad4000 	C:\Windows\system32\MSACM32.dll
0x73ab0000 - 0x73ab7000 	C:\Windows\system32\midimap.dll
0x75310000 - 0x75393000 	C:\Windows\syswow64\CLBCatQ.DLL
0x733f0000 - 0x733fe000 	C:\Windows\system32\RpcRtRemote.dll
0x6c980000 - 0x6ca32000 	C:\Program Files (x86)\Freephoneline\native\Xuggle\bin\libxuggle-xuggler-3.dll
0x67ec0000 - 0x67f6f000 	C:\Program Files (x86)\Freephoneline\native\Xuggle\bin\libxuggle-ferry-3.dll
0x6ad40000 - 0x6bb8d000 	C:\Windows\avcodec-52.dll
0x098c0000 - 0x098dc000 	C:\Windows\avutil-50.dll
0x6f800000 - 0x6f808000 	C:\Program Files (x86)\Freephoneline\native\Xuggle\bin\avdevice-52.dll
0x64940000 - 0x64a05000 	C:\Windows\avformat-52.dll
0x71280000 - 0x71299000 	C:\Windows\system32\AVIFIL32.DLL
0x711a0000 - 0x711c1000 	C:\Windows\system32\MSVFW32.dll
0x712a0000 - 0x712b3000 	C:\Windows\system32\AVICAP32.DLL
0x0c4c0000 - 0x0c4fb000 	C:\Windows\swscale-0.dll

VM Arguments:
jvm_args: -Djava.library.path=C:\Program Files (x86)\Freephoneline\native\;C:\Program Files (x86)\Freephoneline\lib\Xuggle\;C:\Program Files (x86)\Freephoneline\;.;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;%CommonProgramFiles%\Microsoft Shared\Windows Live;C:\watcom-1.3\binnt;C:\watcom-1.3\binw;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;c:\Program Files (x86)\Microsoft SQL Server\90\Tools\binn\;C:\Program Files\MATLAB\R2009a\bin;C:\Program Files\MATLAB\R2009a\bin\win64;C:\PROGRA~2\Aldec\ACTIVE~1.3\BIN;C:\Xilinx\bin\nt;C:\Program Files (x86)\Aldec\Active-HDL 8.2\BIN;C:\Program Files (x86)\QuickTime\QTSystem\;C:\Program Files\Microsoft Windows Performance Toolkit\;C:\Program Files (x86)\Freephoneline\native\Xuggle\bin\C:\Program Files (x86)\Java\jre6\lib 
java_command: <unknown>
Launcher Type: generic

Environment Variables:
CLASSPATH=.;C:\Program Files (x86)\Java\jre6\lib\ext\QTJava.zip
PATH=C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;ommonProgramFiles\Microsoft Shared\Windows Live;C:\watcom-1.3\binnt;C:\watcom-1.3\binw;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;c:\Program Files (x86)\Microsoft SQL Server\90\Tools\binn\;C:\Program Files\MATLAB\R2009a\bin;C:\Program Files\MATLAB\R2009a\bin\win64;C:\PROGRA~2\Aldec\ACTIVE~1.3\BIN;C:\Xilinx\bin\nt;C:\Program Files (x86)\Aldec\Active-HDL 8.2\BIN;C:\Program Files (x86)\QuickTime\QTSystem\;C:\Program Files\Microsoft Windows Performance Toolkit\;C:\Program Files (x86)\Freephoneline\native\Xuggle\bin\;C:\Program Files (x86)\Java\jre6\bin
USERNAME=Bd
OS=Windows_NT
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 42 Stepping 7, GenuineIntel



---------------  S Y S T E M  ---------------

OS: Windows 7 Build 7601 Service Pack 1

CPU:total 4 (4 cores per cpu, 1 threads per core) family 6 model 42 stepping 7, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1, sse4.2, popcnt

Memory: 4k page, physical 8369740k(6215296k free), swap 12561176k(9847520k free)

vm_info: Java HotSpot(TM) Client VM (19.1-b02) for windows-x86 JRE (1.6.0_24-b07), built on Feb  2 2011 17:44:41 by "java_re" with MS VC++ 7.1 (VS2003)

time: Sun Apr 24 18:42:41 2011
elapsed time: 0 seconds

I've tried re-installing java but it still won't work.

The only way I can open the application is by uninstalling the application then deleting the folder and re-installing it. Once I do that, it will work only for one time.

I don't know what to do, this is really annoying.
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User avatar
FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: cannot open application

Post by FONGO_steve »

It's definitely a Java error, and not a softphone error. Have you had any luck with googling the error code? I can run it by our developers too and see if they've ever seen this sort of Java error before.
Steve
Fongo
Development Support Specialist.
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jemag
Just Passing Thru
Posts: 3
Joined: 04/24/2011
Computer OS: windows 7

Re: cannot open application

Post by jemag »

I did google it and most people either fixed it by re-installing java (which I tried) or were not able to fix it.

I will try downgrading to an older version of java when I get back home, after that I'm out of ideas.
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jemag
Just Passing Thru
Posts: 3
Joined: 04/24/2011
Computer OS: windows 7

Re: cannot open application

Post by jemag »

I am really out of ideas on how to fix this.

I am using freephoneline mainly because I have very few money at the moment. I was wondering if there was any possibilities for me to use a different application which would still let me use the freephoneline.ca services, withouth paying for the SIP configuration considering the usual application isnt working for me (I'm kind of poor atm).
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Ice
Lightly Seasoned
Posts: 151
Joined: 01/21/2010

Re: cannot open application

Post by Ice »

You might want to try a different Java installer... there are different versions, flavours, etc out there. The standard is the JRE, but you can try an older (or newer?) version, as well as the developers (JDK) version, 32 and 64 bit etc.

It seems to crash because it can't download advertisements - ironic if you ask me! lol :D Otherwise, there is no other app to access freephoneline without paying the $50 fee. What you can do is put aside $5 once a week (eg. every Monday) and in 2.5 months you'll have enough to pay for the config file.
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