[ATA] Can't make a Call to Bell

Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members.
Fongo recommends Fongo Home Phone for a fully supported Home Phone system for only $4.95/mo
leper1983
Active Poster
Posts: 51
Joined: 12/12/2009
SIP Device Name: PAP2T
Firmware Version: 5.1.6(LS)
ISP Name: BELL (12 Mbps)
Computer OS: Windows 8
Router: 2701HG-G
Smartphone Model: i5800
Android Version: 2.2
Location: Hamilton, Ontario, Canada

[ATA] Can't make a Call to Bell

Post by leper1983 »

Any reason why i can't call 905-310-7873 which is bells customer service.. I have internet through them and when i would try to call it .. it would say my account is insufficient to make that call.. its local tho? I can use the 1-800 number but this issue striked me as odd.. I can call other 10 digit numbers no problem

This is my Linksys PAP2T Dial Plan

Code: Select all

(911S0|<411:18005551212>S0|x11S0|*xxS0|[2-9]xxxxxxxxxS0|1xxxxxxxxxxS0|011xxxxxxxxxxxx.|1900x.!|1976x.!)
User avatar
FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: [ATA] Can't make a Call to Bell

Post by FONGO_steve »

905-310 isn't a valid exchange - 310 numbers don't work by simply putting an area code in front of them. You'll have to use Bell's 800 number or find an actual local number for them.
Steve
Fongo
Development Support Specialist.