I have an spa2102 sip and when a phone massage is left the phone dose not flash and when i pick up the phone the dial tone stays the same. anyway to fix this?
thanks!
phone massage indicator not working
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alf
- Just Passing Thru
- Posts: 14
- Joined: 05/26/2011
- SIP Device Name: spa2102
- Firmware Version: 5.2.12
- ISP Name: cable
- Computer OS: win
- Router: dlink 825
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Ice
- Lightly Seasoned
- Posts: 151
- Joined: 01/21/2010
Re: phone massage indicator not working
I'm not too sure, but just to double check - if you login to the ATA, is the MWI feature enabled?
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alf
- Just Passing Thru
- Posts: 14
- Joined: 05/26/2011
- SIP Device Name: spa2102
- Firmware Version: 5.2.12
- ISP Name: cable
- Computer OS: win
- Router: dlink 825
Re: phone massage indicator not working
yes in fact I did a 73738 reset and started all over and still no indicator and I don't even have a msg. tone. Any ideas?Ice wrote:I'm not too sure, but just to double check - if you login to the ATA, is the MWI feature enabled?
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Jake
- Technical Support
- Posts: 2837
- Joined: 10/18/2009
Re: phone massage indicator not working
It does take up to 10 minutes for the FPL voicemail system to notify you about a message being left. It also takes 10 minutes for it to clear again after you have listened to the message.
If you are testing it out, leave it a good 15 minutes or so and see if it comes on.
If you are testing it out, leave it a good 15 minutes or so and see if it comes on.
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alf
- Just Passing Thru
- Posts: 14
- Joined: 05/26/2011
- SIP Device Name: spa2102
- Firmware Version: 5.2.12
- ISP Name: cable
- Computer OS: win
- Router: dlink 825
Re: phone massage indicator not working
I now have the msg. tone when I pick up the phone but no vmwi indicatorJake wrote:It does take up to 10 minutes for the FPL voicemail system to notify you about a message being left. It also takes 10 minutes for it to clear again after you have listened to the message.
If you are testing it out, leave it a good 15 minutes or so and see if it comes on.