2 day number porting?

[user451]

Realizing this is not recent news but should number porting now take only 2 days and we not longer need to contact our current provider?

http://www.digitalhome.ca/2011/03/new-r ... -provider/

"Consumers will now be able to switch service providers with only one phone call. Once it has obtained the proper consent, the new provider will make all the arrangements on behalf of consumers to have the services transferred over. The CRTC requires that customer transfers be completed within two business days, except for wireless service where transfers must be completed within 2.5 hours."

[cwspen]

"Kind of"

Yes, you only need to make one call. In the case of FPL you call them, they bill you $25. Then you must send them (fax or email) a form and a copy of your most recent bill. They then cancel your current service on your behalf.

The biggest issue is the "contract" or payment scheme that Rogers (and I assume the rest) have going.

i.e. You're billed ahead of time, and must give X days notice to cancel.

So when FPL contacts Rogers to cancel your account, Rogers will say "OK, cancellation received, termination date is <some date approximately a month or so in the future>"

[FONGO_kris]

They then cancel your current service on your behalf.

You are correct, cwspen. However I must correct you in saying we do not directly cancel your current service on your behalf. It is rather the process of porting your number which cancels the service in the majority of cases; we still request that once we've confirmed the receipt of the number and it is ported to our system, the customer calls and cancels (or confirms cancellation) of their account to avoid any surprise billing.