Loss of service Thursday night

[dm1a]

Was there a bump at the server end around 9PM last night?

My wife was making a call, the service failed and took a few minutes to come back, and when it did, there were 3 messages that were about 10 days old in my VM.

Just curious.

[user451]

If there was it did not affect us here in Brampton (EDT), my wife was suing he phone for a few hours that evening that crossed over that time period without issue

[FONGO_kris]

The only outage was reported here: http://forum.freephoneline.ca/viewtopic ... 216#p14216 by FPL-Steve

Today we experienced a failure with one of our core network elements that was service affecting for core voice and some internet service infrastructure. At approximately 11:25 am, a switch failed resulting in a loss of connectivity between 2 core sites in Toronto. Service was restored as of approximately 12:10 pm. We are investigating root cause for this failure, will be reviewing options, and implement an option which will prevent future recurrence of this issue.

In addition, our primary DNS resolver infrastructure was unreachable resulting in a higher than normal load on our secondary DNS infrastructure. We will be implementing 2 additional deployments at 2 additional sites to avoid this in the future. The consequence of the DNS load increase would have resulted in slow or lack of response from some internet / data services.

We do apologize for any inconvenience this may have caused to our customers who were trying to use their phone service during this time, and we thank you for your continued patronage.