Please help Im ready to give up Im using the free version.

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Terri
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Joined: 10/17/2011
SIP Device Name: soft phone freephoneline
Firmware Version: 30.30
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Please help Im ready to give up Im using the free version.

Post by Terri »

Hello! I need help!

I just registered with freephoneline and instaledl the app. After installing the app, I received the message below:

Cannot export C:\Users\XXX\Freephoneline\temp.txt: Error opening the file. There may be a disk or file system error.

I use Windows xp. Ive tried to unstall reinstall more than once and rebooted and a different computer nothing is working.

What's wrong? What I should do for this?

Thanks.
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FONGO_steve
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Location: Cambridge

Re: Please help Im ready to give up Im using the free versio

Post by FONGO_steve »

Try going to that location and creating temp.txt if it doesn't already exist.
Steve
Fongo
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daveganger
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Joined: 01/20/2012

Re: Please help Im ready to give up Im using the free versio

Post by daveganger »

Why would you be writing to C:\Users\XXX\Freephoneline\temp.txt when on Windows XP?

Windows Vista and Windows 7 use C:\Users\XXX\ as the profile directory.

The user profile on Windows XP lives under C:\Documents and Settings\XXX\ not C:\Users\XXX\.

I would suggest actually testing your supported platforms...

BTW, it is also possible to change the default locations for the profiles. In general it would be best to use the SHGetSpecialFolderLocation (with CSIDL_PROFILE) or ExpandEnvironmentStrings (passing in %UserProfile% environment variable ) APIs to get the correct folder.