Cannot get forwarding to work

This section is for general discussions surrounding digital phone service.
saturday
One Hit Wonder
Posts: 1
Joined: 10/28/2011
Computer OS: windows

Cannot get forwarding to work

Post by saturday »

I set # of rings for voice mail to 5
I set "enable" in follow me option
I set "always forward" in follow me option
then I added my cell # which is within the free call city list, and set # of rings to 2.

I hit "submit", and I double checked both options and numbers , they all look fine to me..

But when I tried to call my # from google free phone/skype, I got voicemail after 2 rings, never reached to my cell..

Can anyone help! Thanks.
User avatar
FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: Cannot get forwarding to work

Post by FONGO_steve »

Can you please PM me your account details? I will investigate this on Monday when I'm in the office.
Steve
Fongo
Development Support Specialist.