Hi,
My phone was working fine for a month.This morning I got a call. Was fine.An hour later I tried to phone and got this message: "this account is already in use"
Can't call , can't be called.
Help!
This account is already in use
-
pocok
- Just Passing Thru
- Posts: 7
- Joined: 01/29/2010
- SIP Device Name: PAP2T
- Firmware Version: 5.1.6
- ISP Name: Rogers 10MBps
- Computer OS: XP
-
FONGO_steve
- Site Moderator
- Posts: 2131
- Joined: 07/16/2009
- SIP Device Name: Grandstream 286 & 701
- ISP Name: Worldline.ca
- Computer OS: Windows 7 Ultimate / Mac OS X
- Router: TR1043ND w/ DD-WRT Mega
- Smartphone Model: Galaxy S3
- Android Version: 4.0.4
- Location: Cambridge
Re: This account is already in use
That's usually indicative of all three channels on your account being in use.
Are you using an ATA or our softphone?
If an ATA, try unplugging it for five minutes then connecting it again. It would appear as though your calls aren't properly disconnecting when the phone is hung up.
Are you using an ATA or our softphone?
If an ATA, try unplugging it for five minutes then connecting it again. It would appear as though your calls aren't properly disconnecting when the phone is hung up.
Steve
Fongo
Development Support Specialist.
Fongo
Development Support Specialist.