Voice mail notification stays even with no messages

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sdhuper
Just Passing Thru
Posts: 5
Joined: 01/06/2010
SIP Device Name: RTP300
ISP Name: Teksavvy
Computer OS: Linux Zorin
Router: Netgear WNR3500L

Voice mail notification stays even with no messages

Post by sdhuper »

I am using Linksys RTP300. The problem is when a voice mail is left, I get the notification on phone. But when I go through the massages and delete them, the notification stays on forever. What to do?
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lauren
Site Moderator
Posts: 63
Joined: 08/18/2011
SIP Device Name: Softphone
ISP Name: Fibernetics
Computer OS: Windows 7

Re: Voice mail notification stays even with no messages

Post by lauren »

Sometimes it takes up to 15 minutes for it to process that no message are in fact waiting for you. A power cycle by unplugging the device should remove the MWI, or if you have your messages forwarded to an email to get a notification of a message, you could turn off the message waiting indicator within the Linksys and this nuisance will not longer be there. Hope this helps.
Lauren D
Dispatch Coordinator