I received a number of complaints recently that my Freephoneline phone number could not be reached with a FIDO issued cell phone. I was able to receive calls from a Bell cell provider.
Given that Fido is owned by Rogers, which is an even bigger cell phone provider, this could cause a big problem with a lot of people.
Anyone else is having this problem???
Thanks
Fido.ca cell phones not connecting to FFL numbers
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- Quiet One
- Posts: 27
- Joined: 10/23/2010
- SIP Device Name: Thomson TG784 & 780
- ISP Name: Fibernetics
- Router: Thomson TG784 & 780
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- ***Übergod***
- Posts: 1632
- Joined: 08/13/2011
- SIP Device Name: FPL PC softphone (buggy)
- Firmware Version: 3.0.3.0
- ISP Name: Telus Optik
- Computer OS: Win7
- Router: Actiontec V1000H
- Smartphone Model: none
- Location: Surrey, BC
Re: Fido.ca cell phones not connecting to FFL numbers
Need more info on this ... FPL # (minus last 4) please .... ie: nxx-npa-yyyy (don't want the yyyy).qwerty wrote:I received a number of complaints recently that my Freephoneline phone number could not be reached with a FIDO issued cell phone. I was able to receive calls from a Bell cell provider.
Given that Fido is owned by Rogers, which is an even bigger cell phone provider, this could cause a big problem with a lot of people.
Anyone else is having this problem???
I have an issue with Telus MIKE phones having issues in Vancouver calling 778-801, 778-802, 778-803 & 778-805 FPL #'s --- they come up as LD calls, even though they are LOCAL calls. Telus is "working" on the problem, but it has been over a week, and they are still asking me for MORE information ... bloody hell, I sent them a 2400 word email with about as much detail as I can ....
The issue will be, in your case, with FIDO, and not with FPL. Whomever has the FIDO phone will need to make a trouble report to FIDO concerning it. Do NOT assume that Rogers will have the same problem, as their phones are still administered on 2 separate platforms for switching, rates&routing etc.
Plus -- what kind of errors are the Fido clients getting? Call Cannot Be Completed? Number not in Service?? Details, details details please!!
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126