Caller ID Blocked

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Mitsara
Just Passing Thru
Posts: 3
Joined: 01/13/2012
SIP Device Name: Linksys/SPA2102
Firmware Version: 5.2.12
ISP Name: Acanac
Computer OS: XP
Router: 2Wire

Caller ID Blocked

Post by Mitsara »

Hi all,
I'm sorry if this is a re-post but i have used the search and could not find anything definitive around this topic. Recently my FPL number when calling from home (using ATA) shows number as blocked. This use to work fine for my until recently (about a month now). I looked into the ATA settings and nothing has changed so i was wondering if this is something that might be affecting certain users.


Thank you.
User avatar
FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: Caller ID Blocked

Post by FONGO_steve »

Have you tried dialling the star code on your ATA which controls caller ID block? It's possible that it may have been unknowingly dialled by someone.

If you PM me your number I can also confirm if the calls we are receiving from your ATA have caller ID blocked at the origination point or not.
Steve
Fongo
Development Support Specialist.
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Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Caller ID Blocked

Post by Jake »

Try dialling *68
Mitsara
Just Passing Thru
Posts: 3
Joined: 01/13/2012
SIP Device Name: Linksys/SPA2102
Firmware Version: 5.2.12
ISP Name: Acanac
Computer OS: XP
Router: 2Wire

Re: Caller ID Blocked

Post by Mitsara »

Hi FPL-Steve,
I can't PM you to check this for me looks like i'm new to the forum and this feature is not allowed. Can you try PMing me and i can reply to you my number.

Thank you.