Can not register to server

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bsun99
Just Passing Thru
Posts: 13
Joined: 03/01/2010

Can not register to server

Post by bsun99 »

It has been two days that my phone can not connect to the FPL server. I use sip app on smartphone for FPL. No problem before. Presently it looks like that my phone has trouble to register to the sip server.

The server is down?

Any suggestion?

Thanks.
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FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada

Re: Can not register to server

Post by FONGO_kris »

Have you tried to connect over wifi? VOIP and 3G have always had a colorful history. A lot of SIP applications use STUN servers which can interfer with our registration process if used imporperly.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
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Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
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bsun99
Just Passing Thru
Posts: 13
Joined: 03/01/2010

Re: Can not register to server

Post by bsun99 »

It uses wifi. I tried another phone and the connection to the sip server is ok.

So probably the problem may come from the phone itself. I will try to re-set up the settings.

Thanks.
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