New voicemail message indicator

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bylo
Active Poster
Posts: 61
Joined: 02/08/2012
Smartphone Model: Google Nexus 5
Android Version: 6.0
Location: Waterloo, ON

New voicemail message indicator

Post by bylo »

When I leave a voicemail message on Dell Voice there's no "New message" indicator. Same with missed calls. I have to check VM in order to see if there are any new messages. Is this a bug or is there a setting that I've missed?

Added: Never mind. It seems I'm not waiting long enough :oops:
Google Nexus 5 on Fido 1GB-$15/month Flex Data plan
juser
Quiet One
Posts: 25
Joined: 02/08/2012
Smartphone Model: iPhone 4S
iOS Version: 5.0.1

Re: New voicemail message indicator

Post by juser »

I'm seeing the same thing with the iPhone app.

Also, 3 people have called and left voice mail, and only 1 message was ever stored. The other 2 never made it into the system. Are you seeing that as well?
HP88
Just Passing Thru
Posts: 21
Joined: 01/31/2010
SIP Device Name: SPA2102
ISP Name: Rogers Yahoo
Computer OS: XP Home

Re: New voicemail message indicator

Post by HP88 »

There is no VM indicator on iphone 3GS and ipad2. Is there any such option in settings?
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Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: New voicemail message indicator

Post by Jake »

HP88 wrote:There is no VM indicator on iphone 3GS and ipad2. Is there any such option in settings?
When someone leaves a voicemail you might not be notified of it for up to 20 minutes.
adminsly
Quiet One
Posts: 29
Joined: 02/10/2012
SIP Device Name: sipdroid

Re: [resolved] New voicemail message indicator

Post by adminsly »

i have the same issue....i do not have any notification for voicemail ! on android and 1.2.6 dell voice

sly
adminsly
Quiet One
Posts: 29
Joined: 02/10/2012
SIP Device Name: sipdroid

Re: [resolved] New voicemail message indicator

Post by adminsly »

after doing update to 1.2.7 and making some test...it take 45 minute to be notify....but it work. ;-(
HP88
Just Passing Thru
Posts: 21
Joined: 01/31/2010
SIP Device Name: SPA2102
ISP Name: Rogers Yahoo
Computer OS: XP Home

Re: [resolved] New voicemail message indicator

Post by HP88 »

I did some tests recently. It looks like it takes about 1 hr before the VM indicator shows up. Hopefully this bug could be fixed soon in the next upgrade.
adminsly
Quiet One
Posts: 29
Joined: 02/10/2012
SIP Device Name: sipdroid

Re: [resolved] New voicemail message indicator

Post by adminsly »

i agree with hp88
mitwtim
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Re: New voicemail message indicator

Post by mitwtim »

My MWI light has been stuck on for 2 weeks. I have really been hoping that FPL/Fongo would redesign the way their voicemail alerts are done. Polling all the accounts seems like a real waste of resources. Guessing they have throttled down the processing further and that is why the time has grown from a ten minute interval to an hour if your tests are accurate. I noticed mine were taking longer and longer until now it is stuck on.