[resolved] Configuration Failed on new install

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grichecth
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[resolved] Configuration Failed on new install

Post by grichecth »

I just downloaded the app for the first time on my Galaxy S2 (telus) and getting a Configuration Failed message. Clicking register does not do anything and attempting to login (Just to test) says connection failed, even though i'm on wifi and 4g. Any ideas?
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FONGO_kris
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Re: Configuration Failed on new install

Post by FONGO_kris »

Until you log in successfully there is no configuration, which is why it fails. Happened to me the first time I started it without a data connection.
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grichecth
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Re: Configuration Failed on new install

Post by grichecth »

That makes sense but the other problem is that the registration button doesn't work so I can't make an account to register. Can you register another way?
grichecth
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Re: Configuration Failed on new install

Post by grichecth »

After mashing the button for a while it worked, although two problems. 1) my postal code doesn't work for 911, Its a new subdivision, maybe thats why. 2) No newfoundland telephone numbers.
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FONGO_mike
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Re: Configuration Failed on new install

Post by FONGO_mike »

grichecth wrote:After mashing the button for a while it worked, although two problems. 1) my postal code doesn't work for 911, Its a new subdivision, maybe thats why. 2) No newfoundland telephone numbers.

For now, can you try using the old postal code you had at that location to register?

Newfoundland is an area where we are currently unable to offer numbers.
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