iPhone 4 - call failed

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shifty21
Just Passing Thru
Posts: 5
Joined: 02/08/2012
SIP Device Name: iPhone 4
Firmware Version: 5.0.1
ISP Name: Sympatico
Computer OS: Win 7 Home Premium
Router: 2Wire

iPhone 4 - call failed

Post by shifty21 »

I just installed the Dell Voice App. I've registered and I'm connected via wifi and 3g service.

I tried making my first call and the app says "Call Failed - Your call cannot be completed. Please ensure that you have a valid wifi or data connection."

I do.

Pointers?
jrmytnsl
One Hit Wonder
Posts: 1
Joined: 02/08/2012
SIP Device Name: iPad 2
ISP Name: Wifi: Shaw, 3G: VirginMobile
Computer OS: iOS 5

Re: iPhone 4 - call failed

Post by jrmytnsl »

I get the exact same problem on my ipad 2. The green light in the app even indicates that the app is connected to my wifi network. Same problem when I try 3G. I was able to make one call successfully but now no luck, but interestingly, I was able to purchase $5 worth of credits through the app, so clearly it is connecting. The wifi and 3G signals are very strong, so that's not the problem.
ChicoTheMan15
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ISP Name: Rogers 3g
Computer OS: Win7

Re: iPhone 4 - call failed

Post by ChicoTheMan15 »

Same problem need some info ty
maxgill
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Re: iPhone 4 - call failed

Post by maxgill »

I have the same error on my ipod touch 4g with IOS 5.0.1
maxgill
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Re: iPhone 4 - call failed

Post by maxgill »

I have the same error on my ipod touch 4g with IOS 5.0.1
thatmarkguy
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Re: iPhone 4 - call failed

Post by thatmarkguy »

Same here. ipod touch 4g at 5.0.1 firmware.
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FONGO_kris
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Re: iPhone 4 - call failed

Post by FONGO_kris »

I am locking this thread and will redirect everyone here which has a little explanation.

We are aware some users have this issue and are working to resolve it as quickly as possible.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
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