cannot install on computer

Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members.
Fongo recommends Fongo Home Phone for a fully supported Home Phone system for only $4.95/mo
cwrb
Just Passing Thru
Posts: 3
Joined: 02/15/2012
SIP Device Name: iphone 3gs
Firmware Version: 5.0.1
ISP Name: rogers
Computer OS: win7 and winXP
Router: belkin f5d8233 4v3

cannot install on computer

Post by cwrb »

when trying to install the app on my computer, i was advised i couldn't do it as the app was installed on my iPhone.
i guess only android users can install the app on their computer.
User avatar
FONGO_mike
Site Moderator
Posts: 1095
Joined: 12/22/2011
SIP Device Name: Grandstream 286/TG701
ISP Name: www.worldline.ca
Computer OS: Windows 7/ Windows XP/Windows Vista
Router: TG784. 780, 585, 546.
Smartphone Model: Bold 9900
Location: Fibernetics Head Office

Re: cannot install on computer

Post by FONGO_mike »

Hi cwrb, If you signed up for from an IPHONE or IPAD/IPOD, you will only be able to use the service on Apple devices.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
cwrb
Just Passing Thru
Posts: 3
Joined: 02/15/2012
SIP Device Name: iphone 3gs
Firmware Version: 5.0.1
ISP Name: rogers
Computer OS: win7 and winXP
Router: belkin f5d8233 4v3

Re: cannot install on computer

Post by cwrb »

thx for the quick response.

i can only assume there must be a good reason.
completely unlogical to me why there would be a connection between a person's smartphone and computer.
it appears iPhone users are being penalized.
another reason to move to android.

i will be trying out your service and then reporting to my distribution list.

so far, it looks quite useful and is quite easy to use.
dsp4
Just Passing Thru
Posts: 3
Joined: 02/16/2012
ISP Name: Bell 4G / Acanac Cable
Computer OS: Windows 8 64bit
Router: Linksys WRT310N
Smartphone Model: Nexus 4 (LG E960)
Android Version: 4.2.2

Re: cannot install on computer

Post by dsp4 »

Delete your account, then recreate it from a PC. You'll be able to use it from any device (iPhone included). I don't understand why this restriction's in place (Got a feeling it has to do with Apple's totalitarian practices :lol:).